Last updated: October 5, 2026

MITJANS Moving & Delivery Inc. ("MITJANS Moving & Delivery", "we", "us" or "our") provides residential and commercial moving, packing and furniture delivery services in Miami and South Florida. This Privacy Policy explains how we collect, use and protect your information when you visit our website, request a quote, contact us, or receive text messages (SMS) from us.

1. Information We Collect

We collect information you provide directly to us, such as when you fill out our quote request or contact forms, call us, or write to us:

  • Name, phone number and email address.
  • Pickup and delivery addresses, preferred moving date and details about your move.
  • Any message or additional information you send us.

We may also collect basic technical information automatically when you visit our website, such as your browser type, device, IP address and pages visited, through cookies and similar technologies.

2. How We Use Your Information

  • To respond to your inquiries and prepare moving quotes.
  • To schedule, coordinate and perform your move or delivery.
  • To send you service communications by phone, email or text message, such as quote follow-ups, booking confirmations, appointment reminders and moving updates.
  • To provide customer support.
  • To improve our website and services.
  • To comply with legal obligations.

3. SMS / Text Messaging

If you provide your mobile number and give your consent through the forms on our website, MITJANS Moving & Delivery may send you text messages related to your quote requests, move scheduling, appointment reminders, service updates and customer support. Consent to receive text messages is not a condition of purchase.

Message frequency varies. Message and data rates may apply. You can reply STOP at any time to unsubscribe, or reply HELP for help. For more details, see our Terms & Conditions.

4. How We Share Your Information

We only share your information with service providers that help us operate our business (for example, website hosting, customer relationship management, communication and payment processing platforms), who are required to keep it confidential and use it only to provide services to us, or when required by law.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies

Our website may use cookies and similar technologies to remember your preferences (such as your language) and understand how the site is used. You can disable cookies in your browser settings; some features of the site may not work properly without them.

6. Data Security

We use reasonable administrative, technical and physical measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We keep your information only for as long as necessary to provide our services, comply with our legal obligations and resolve disputes.

8. Your Choices and Rights

  • You may ask us to access, correct or delete your personal information by contacting us.
  • You can opt out of text messages at any time by replying STOP.
  • You can unsubscribe from emails using the link included in them or by contacting us.

9. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

10. Links to Other Websites

Our website may contain links to other websites, such as social networks. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, contact us: